DELIVERY & SHIPPING INFORMATION
Stitch Markers are Made Especially For You
Making gorgeous stitch markers and notions for knitters and crocheters takes a little time. All products ordered through our website are made-to-order. When an order is placed, it is scheduled to be made in our studio and all orders usually dispatch within 48 hrs.
Each item is carefully made by hand with any selected customisation such as Make Your Mark. Your order is then packaged into a recyclable cardboard postal box or padded envelope and dispatched from our studio within 48 hours.
UK Delivery from £1.95
FREE delivery on UK Orders over £35
We use Royal Mail for all orders with a Certificate of Posting for all orders. You will be sent an email on the day your order is dispatched from our Bridgend Studio in the UK. Your Atomic Knitting parcel should reach you within 1-3 days, but we can't accept liability for any delays caused by bad weather or operational issues with our delivery providers.
FREE Tracked 48 on orders over £35
Standard UK postage for orders under £35 is £1.95 by 2nd Class Royal Mail
Standard UK postage for orders under £35 is £2.45 by 1st Class Royal Mail
Royal Mail Tracked 24 is available - £3.95 per order.
Royal Mail Tracked 48 is available - £3.35 per order.
Postage is selected and then added to your order at checkout.
The free postage excludes any wholesale ordering, which has a fixed shipping cost per item.
International Delivery from £12.50
We use Royal Mail and local postal services for all International orders. You will be sent an email on the day your order is dispatched from our Bridgend Studio in the UK. Your Atomic Knitting parcel should reach you within 8-21 days, but we can't accept liability for any delays caused by bad weather or operational issues with our delivery providers.
USA & CANADA & JAPAN
International Tracked & Signed via Royal Mail/USPS from £12.50
NEW ZEALAND & AUSTRALIA
International Tracked & Signed via Royal Mail/USPS from £13
Airmail from £6 (at your own risk)
International Tracked & Signed via Royal Mail/USPS from £10
All orders are shipped from the UK and you may have to pay custom fees and import duties once your parcel reaches the country you live in, and in EU countries from 1st Jan 2021. You the customer, are responsible for any import duties, customs and local sales taxes, and you will need to pay these fees to release your order from customs. We don’t have any control over customs and import tax and we are unable to tell you exactly how much you will be charged. Any orders with a value above the threshold amount for your country, will be charged import fees, and we recommend contacting your local customs office for more information price to placing your order.
Due to shipping delays in all countries, all orders are now sent via a tracked service.
ALL EU SHIPPING FROM ATOMIC KNITTING WEBSITE IS TEMPORARILY SUSPENDED FOLLOWING NEW VAT REGULATIONS FROM 1st JUNE 2021
EU Customers - Due to changes in VAT legislation, I am unable to process EU orders via this website. This is because there is no easy mechanism to collect and pay VAT in every EU country without incurring huge costs to Atomic Knitting.
ALL EU orders will now process through ETSY marketplace for EU customers. This means that VAT will be paid by ETSY at the point of sale. There may still be customs and duties charges, but there should not be VAT when you receive your order!
I'm happy to take enquiries for orders via the contact form on Atomic Knitting and create a listing on ETSY for you.
Please send details of your order via the Get In Touch form.
Ordering and Payment
All orders must be placed through the Atomic Knitting website. Unfortunately we no longer accept payment over the telephone for orders.
We accept all major credit and debit cards through the payment providers Stripe and PayPal. Payments for Google Pay and Apple Pay are processed through Stripe.
Problems placing an order? Get In Touch for assistance.